Terms & Conditions — swer99 Online Casino

1. Acceptance of Terms

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Player," "User," or "You") and swer99 (the "Company," "Platform," "We," "Us," or "Our") governing your access to and use of the swer99 online casino and sports betting platform located at swer99.cam (the "Website" or "Platform"). By registering an account, depositing funds, placing wagers, or otherwise using any service provided by swer99, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease all use of the swer99 Platform and refrain from creating an account or placing any wagers. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the revised Terms. We reserve the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of swer99 services after modifications have been posted constitutes your acceptance of such changes.

2. Eligibility and Age Restriction

Access to and use of the swer99 Platform is strictly limited to individuals who meet the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater. swer99 operates a zero-tolerance policy toward underage gambling. By creating an account, you represent and warrant that you are of legal age to participate in online gaming activities in your jurisdiction.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws applicable to your jurisdiction. You are not prohibited by law, regulation, or court order from accessing online gambling services.
• Jurisdictional Compliance: You are solely responsible for ensuring that your use of swer99 services complies with all applicable laws and regulations in your country, state, province, or other jurisdiction. swer99 does not accept registrations from individuals located in jurisdictions where online gambling is prohibited or restricted.
• Account Ownership: You may open only one account with swer99. The account must be registered in your own name with accurate personal information. You may not register or operate an account on behalf of another person, and you may not transfer, sell, or otherwise convey your account to any third party.
• Self-Exclusion Programs: You are not currently enrolled in any self-exclusion program or banned from gambling establishments in your jurisdiction. If you are enrolled in a self-exclusion program, you must not attempt to register or use the swer99 Platform.

swer99 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension, withholding of funds, and permanent closure of your account. Any winnings obtained by underage or ineligible players will be forfeited, deposits will not be refunded, and the account will be permanently closed.

3. Account Registration and Security

3.1 Registration Requirements

To access certain features of the swer99 Platform, including depositing funds and placing wagers, you must complete the account registration process. During registration, you agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form. You must not use a false identity, impersonate any person or entity, or misrepresent your affiliation with any person or entity.

The following information is required during registration: full legal name as it appears on government-issued identification, date of birth, valid email address, residential address, contact telephone number, and username and password. You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your swer99 account login credentials, including your username and password. You must not share your account credentials with any third party, and you agree to notify swer99 immediately of any unauthorized use of your account or any other breach of security. swer99 will not be liable for any loss or damage arising from your failure to protect your account credentials.

You are responsible for all activities that occur under your account, whether authorized by you or not. swer99 reserves the right to suspend or terminate your account if we suspect fraudulent, abusive, or otherwise improper activity. We recommend that you use strong, unique passwords and enable two-factor authentication (if available) to enhance the security of your account.

3.3 Account Verification

swer99 operates under strict anti-money laundering (AML) and know-your-customer (KYC) policies. We reserve the right to request identity verification documents at any time, including but not limited to government-issued photo identification (passport, driver's license, or national ID card), proof of address (utility bill, bank statement, or official correspondence dated within the last three months), and proof of payment method (photograph of credit/debit card, bank statement, or e-wallet screenshot).

Failure to provide requested verification documents within a reasonable timeframe may result in account suspension and withholding of funds. swer99 will not process withdrawal requests until identity verification is complete. All documents submitted must be clear, legible, and issued by an official authority. Falsified or forged documents will result in immediate account closure and forfeiture of all funds.

4. Deposits, Withdrawals, and Payment Processing

4.1 Deposits

swer99 accepts deposits in Philippine Pesos (PHP) via various payment methods including GCash, Maya (formerly PayMaya), bank transfers from major Philippine banks (BPI, BDO, Metrobank, UnionBank), cryptocurrency (USDT via TRC20 network), and other approved payment channels. Minimum and maximum deposit limits vary by payment method and are displayed on the Platform at the time of deposit.

You may only deposit funds from a payment method registered in your own name. Third-party deposits are strictly prohibited. swer99 reserves the right to refuse or reverse any deposit made from a payment source that is not registered to the account holder. Deposited funds are credited to your swer99 account balance and may be used to place wagers on available games and sports betting markets.

All deposit transactions are final. Once funds are deposited into your swer99 account, they cannot be refunded except in cases of technical error or if swer99 determines, at its sole discretion, that a refund is warranted. Deposits made in error must be reported to swer99 customer support immediately.

4.2 Withdrawals

You may request a withdrawal of your account balance at any time, subject to the following conditions: your account must be fully verified in accordance with swer99 KYC requirements, you must have met all applicable wagering requirements associated with bonuses or promotions, and you must request withdrawal to a payment method registered in your name. swer99 does not accept withdrawal requests to third-party accounts or payment methods not previously used for deposits.

Withdrawal processing times vary by payment method. GCash and Maya withdrawals are typically processed within 24 hours, while bank transfers may take 1-3 business days. Cryptocurrency withdrawals are processed within 24 hours but may take longer depending on blockchain network congestion. swer99 reserves the right to delay or refuse withdrawal requests if we suspect fraud, money laundering, collusion, or other improper activity.

Minimum and maximum withdrawal limits apply and are displayed on the Platform. swer99 does not charge withdrawal fees, but your payment provider or bank may impose fees or currency conversion charges. You are responsible for any fees charged by third-party payment processors. Large withdrawal requests may be processed in installments at swer99's discretion.

4.3 Anti-Money Laundering Policy

swer99 is committed to preventing money laundering and terrorist financing. All transactions are monitored for suspicious activity. You must not use the swer99 Platform to launder money, engage in fraudulent activity, or conduct transactions that violate applicable laws. If we detect suspicious activity, we reserve the right to freeze your account, withhold funds, and report the activity to relevant authorities.

You must wager deposited funds at least once before requesting a withdrawal. This policy is designed to prevent the Platform from being used as a money transfer service. Failure to meet this requirement may result in the deduction of administrative fees or refusal of the withdrawal request.

5. Bonuses, Promotions, and Wagering Requirements

swer99 may offer bonuses, promotions, free bets, cashback offers, and other incentives (collectively, "Promotions") from time to time. All Promotions are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, expiration dates, and withdrawal restrictions. These terms are displayed on the promotion page and must be read carefully before opting into any Promotion.

Wagering requirements specify the number of times you must wager bonus funds or winnings before they can be withdrawn. For example, a bonus with a 30x wagering requirement requires you to wager the bonus amount 30 times before withdrawal. Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games and live casino games may contribute less or not at all.

swer99 reserves the right to void bonuses, cancel winnings, and close accounts if we detect bonus abuse, including but not limited to creating multiple accounts to claim the same bonus, using betting strategies designed to exploit bonus terms, or engaging in collusion or fraudulent activity to meet wagering requirements. Bonuses are intended for recreational players and must not be used for professional or commercial purposes.

You may only have one active bonus at a time unless otherwise specified. Bonuses are non-transferable and cannot be exchanged for cash or transferred to another player. swer99 reserves the right to modify, suspend, or cancel any Promotion at any time without prior notice.

6. Gameplay Rules and Bet Acceptance

6.1 General Gameplay Rules

All bets placed on the swer99 Platform are subject to acceptance by swer99. We reserve the right to refuse, limit, or void any bet at our sole discretion, including bets placed at incorrect odds, bets placed after an event has started (unless specifically offered as live betting), bets made from restricted jurisdictions, or bets that violate any provision of these Terms.

Once a bet is confirmed and accepted by swer99, it cannot be canceled, modified, or reversed by the Player. In the event of a technical error or system malfunction that results in incorrect odds, payout amounts, or bet acceptance, swer99 reserves the right to void affected bets and refund the original stake.

6.2 Sports Betting Rules

All sports bets are subject to official results as determined by the governing sports body or league. If an event is postponed, abandoned, or canceled, bets will be void unless otherwise stated in the specific sport rules. Live betting (in-play betting) is available on selected events. Odds and markets may change rapidly during live betting. Bets placed during live betting are subject to acceptance delays due to market fluctuations.

Dead heat rules apply where two or more participants tie for a position. In such cases, your stake is divided by the number of tied participants, and winnings are calculated accordingly. Settlement errors will be corrected as soon as they are discovered. swer99 reserves the right to adjust account balances to reflect correct settlement.

6.3 Casino Game Rules

All casino games, including slots, table games, live dealer games, and specialty games, are provided by third-party software providers. Game rules, Return to Player (RTP) percentages, and payout structures are determined by the game provider and displayed within each game. swer99 does not control or influence game outcomes. All games use certified Random Number Generators (RNGs) to ensure fairness and randomness.

Disconnections during gameplay are handled according to the specific game's rules. In most cases, the game round will continue to completion, and results will be available once you reconnect. Live dealer game disconnections are handled by the dealer continuing the game round as normal. Your bets will be settled according to the final outcome.

7. Responsible Gaming and Self-Exclusion

swer99 is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activity. We encourage all players to gamble responsibly and to treat online gaming as a form of entertainment, not as a way to earn money or solve financial problems.

You may set deposit limits, wager limits, loss limits, and session time limits by contacting swer99 customer support. Once set, limits will take effect immediately and cannot be increased for a minimum cooling-off period of 24 hours. Limit decreases take effect immediately.

If you feel that you are losing control over your gambling activity, swer99 offers self-exclusion options. You may request a temporary self-exclusion period ranging from 24 hours to 6 months, or you may request permanent account closure. During a self-exclusion period, you will not be able to access your account, deposit funds, or place wagers. Self-exclusion requests are processed immediately and cannot be reversed until the chosen period expires.

For players in the Philippines who require additional support, we recommend contacting PAGCOR's Responsible Gaming Advocacy Program or seeking assistance from organizations specializing in gambling addiction support. swer99 is not responsible for any losses or damages resulting from gambling addiction, but we are committed to providing resources and tools to help players gamble responsibly.

8. Prohibited Activities

The following activities are strictly prohibited on the swer99 Platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Creating multiple accounts or using fake identities to circumvent restrictions or claim multiple bonuses.
• Collusion with other players to manipulate game outcomes or exploit bonuses.
• Using automated betting software, bots, or other tools designed to place bets without human intervention.
• Exploiting technical errors, software bugs, or system vulnerabilities for financial gain.
• Engaging in fraudulent activity, including chargeback abuse, payment fraud, or identity theft.
• Attempting to reverse engineer, decompile, or hack any part of the swer99 Platform.
• Using the Platform for money laundering, terrorist financing, or other illegal purposes.
• Harassing, threatening, or abusing swer99 staff or other players.
• Violating any applicable laws, regulations, or these Terms.

swer99 reserves the right to investigate suspected violations of these Terms and to cooperate with law enforcement authorities in prosecuting illegal activity. Any attempt to engage in prohibited activities will result in permanent account closure and forfeiture of all funds, including deposits and winnings.

9. Intellectual Property

All content on the swer99 Platform, including but not limited to text, graphics, logos, images, software, game content, and trademarks, is the property of swer99 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the swer99 Platform without prior written consent from swer99. Unauthorized use of the Platform's content may violate copyright, trademark, and other applicable laws and may result in legal action.

10. Privacy and Data Protection

swer99 respects your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, store, and protect your data. By using the swer99 Platform, you consent to the collection and use of your information in accordance with our Privacy Policy.

We use industry-standard security measures, including SSL encryption, to protect your personal and financial information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Limitation of Liability

To the fullest extent permitted by law, swer99 and its affiliates, partners, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or other intangible losses, arising out of or related to your use of the Platform, even if swer99 has been advised of the possibility of such damages.

swer99 is not responsible for losses resulting from system failures, server downtime, internet connectivity issues, force majeure events, or any circumstances beyond our reasonable control. We do not guarantee that the Platform will be available at all times or that it will be free from errors, viruses, or other harmful components.

12. Dispute Resolution and Governing Law

These Terms and any disputes arising out of or related to your use of the swer99 Platform shall be governed by and construed in accordance with the laws of the jurisdiction in which swer99 is licensed to operate. Any disputes that cannot be resolved through negotiation or customer support shall be submitted to binding arbitration in accordance with the rules of the relevant arbitration authority.

You agree to waive any right to a jury trial or to participate in a class action lawsuit. All disputes must be brought individually, and you may not consolidate claims with those of other players.

13. Amendments and Updates

swer99 reserves the right to modify, amend, or update these Terms at any time without prior notice. Updated Terms will be posted on the Platform with a revised "Last Updated" date. Your continued use of the Platform after changes have been made constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the swer99 Platform, please contact our customer support team at [email protected]. Our support team is available 24 hours a day, 7 days a week, to assist you with any inquiries.

By creating an account and using the swer99 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any provision of these Terms, you must immediately cease all use of the Platform.